Help with Government Documents and Technology in Ōtautahi Christchurch
Navigating forms from agencies like Work and Income, Inland Revenue, and your local City Council can sometimes feel overwhelming. The Loft team is here to help with basic form completion and to work through the process alongside you.
While we’re unable to provide advice about documents, we can support you in understanding the content and completing forms. If questions come up that we can’t answer, we’ll connect you to specialist assistance. Support may also include learning how to use the technology needed to access services, complete forms, and manage day-to-day responsibilities.
Below you will find further information on free and confidential resources.
Other Document and Tech Supports
Citizens Advice Bureau (CAB)
CAB offers information and advice on government forms, benefits, legal matters, and other issues. They have multiple locations throughout Christchurch, including a Loft clinic on Tuesdays from 11am to 2pm that runs out of Linwood Library.
Phone: 0800 367 222
Find a clinic: Find a CAB | Citizens Advice Bureau
Justice of the Peace (JP) Clinics
JPs can witness signatures and documents, certify document copies, hear oaths, declarations, affidavits or affirmations as well as sign citizenship, sponsorship, or rates rebates applications. Our neighbour Linwood Library hosts a JP clinic every Tuesday from 10am to 1pm.
Find a clinic: Justices of the Peace (JPs) | Christchurch City Libraries Ngā Kete Wānanga o Ōtautahi
Beneficiary Advisory Service (BAS)
BAS is an independent non-profit organisation that provides advice and advocacy to low-income earners and beneficiaries in Canterbury. They can assist in understanding Work & Income forms and procedures as well as advocate for you if you aren’t being heard.
Address: Christchurch Community House, 213 Lichfield Street
Phone: 0800 00 00 43
Email: office@bas.org.nz
Web: Home | Beneficiary Advisory Service | Christchurch Community House
Tech Mate
This service helps you use and get the most out of important everyday technology, like smartphones and computers, so you can stay connected and engaged with your community. TechMate can also help with CV development and runs clinic days at Linwood Library.
Address: Christchurch Community House, 213 Lichfield Street
Phone: 0800 766 763
Email: info@techmate.org.nz
Web: TechMate
Book a Librarian
Christchurch Libraries offers one-on-one 30-minute sessions with a librarian if you need help using library resources or computers. The first session is free. Further sessions may incur a charge.
Web: Book a librarian | Christchurch City Libraries Ngā Kete Wānanga o Ōtautahi
The Loft Can Help
If you’d like to meet with a Loft Connector directly or find out more about support with forms and technology, get in touch. We can help you directly and/or connect you with services that make it easier to navigate important paperwork and get the most out of available technology.