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Citizens Advice Bureau opens at The Loft Eastgate Mall

Citizens Advice Bureau opens at The Loft Eastgate Mall

Citizens Advice Bureau City Branch will be operating a satellite service at The Loft in Eastgate mall every Tuesday 11-2pm.

Last year Citizens Advice Bureau in Christchurch received over 14664 enquiries. The issues ranged from housing and employment to consumer rights, health and family issues. Over thirty percent of these enquiries came from the eastern suburbs.

Bureau Chairperson Neil Lancaster said that “we recognise there is still a high need for people in the east to have access to information. By establishing a satellite service at The Loft we are giving the community the opportunity to talk to someone in person about their problems. While there is a lot of information out there, a lot of people need help working out how that information relates to them, and developing a plan, that’s where we can help. We provide a personalised information service that is independent, confidential and free of charge”.

Citizens Advice Bureau will have a meet and greet desk in the Linwood Library. For clients needing a confidential space to talk over personal issues Citizens Advice will have an interview room in The Loft.

“We have a great group of well trained volunteers who are here to help, and we have access to huge range of information resources including a referral database. So if we don’t have the answer we will be able to point you in the right direction to someone that can help” said Neil Lancaster.

“There’s heaps of great information to help with your problems on our website, but sometimes it helps to talk about your issue with someone. You can visit us at our new satellite service in The Loft every Tuesday 11-2pm or call 0800 FOR CAB (0800 367 222) and we can help you work through your options” Neil Lancaster Citizens Advice Bureau Chairperson.


Citizens Advice Bureaux is an independent community organisation offering a free, confidential and independent service of information, assistance and referral from three Christchurch locations.

For further information contact Mollie Howarth Manager Cell: 021-132-6270

 Neil Lancaster at The Loft Opening

Mollie Howarth at The Loft CAB Opening

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